We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Very nice backpack made very well. Put the gift pen. Thank You
Order delivery of RF. Samara order came quickly: 20.10.2018 ordered, 26.10.2018 in the morning I have called courier to negotiate the delivery (taken straight to work). The largest I expect that it will be a little longer (A4 Folder does not fit) but in general, happy. Seller put 2 gifts (business card holders, from which way the smell was more than from the backpack and a folding handle). All seams look decent, locks work, but it seems to me "skin" tonkovat and charge too much this backpack is not. Order color-coffee.
Excellent backpack, come quickly, smell was very sharp, but disappeared after a couple of days on the balcony. Backpack is very convenient, pocket on back of happy, single pocket the front down closed only the magnet and therefore periodically bulged. IN general backpack roomy, if you really try, or A4 intermeddle!
Backpack is good, consistent with the description and color and size, and even a small gift included))) good choice, thank you!
Just like in the description
Cool backpack, very fast delivery.
Great nice little backpack. Carefully thread does not stick. Packed is wonderful. Admit that soon can fall off clasp, but it will happen if carelessly to handle it. The bottom of the backpack found gifts
All super. Delivery very fast. Bag of good quality, as the picture. It small, holds its shape, high quality accessories.
All super, come in three weeks.
Description of a backpack. Color black, looks good. The smell is, but gradually disappears. Small thank you gift)
Super! Quality! Come not crumpled, odorless. Looks expensive. Thank you for gifts
Why write that can send from Russia, if in fact are sending from China? AND so cool backpack!!!
Simple elegant! Fast, high quality! I loved it, thank you!
Very lovely ryukzachek!!! Fast shipping. Hope is easy to use and quality will not fail! Seller Thank you
Beautiful bag!looks exactly like in the photo. Thank you
Quality is good, a gift inside backpack put Cool ballpoint pen and card holders. On the road to the backpack is not out of shape, just put into an inflated.
Nice backpack, roomy. Nice color. Material looks well, quite hard, can crack, but as long as you buy happy. Size office exactly A4. IE A4 fit only if not close office on the buttons. In extreme cases, go) Outdoor 2 extra pocket, one that can be seen, the second from the back zipper.
The quality is good. All fasteners are working fine. No smell. It 'S for two weeks in Peter. Only order delivery from Russia, and as a result was from China. Track to track.